Job Description

DirectViz Solutions (DVS) is a dynamic and rapidly growing government contractor committed to delivering innovative IT solutions that address the mission-critical needs of our government clients. Through the expertise and dedication of our talented team, we provide cutting-edge technology services designed to achieve success and exceed expectations.

At DVS, we prioritize our employees as our greatest asset. We offer competitive compensation, comprehensive medical benefits, a 401(k) match, generous PTO accrual, professional development reimbursement, corporate-funded technology certifications, and robust employee recognition and appreciation programs.

Overview:

We are seeking an experienced Performance and Analytics (P&A) Lead to support a 24/7 technical operations environment that manages and maintains a large-scale, nationwide IT infrastructure. The ideal candidate will lead the performance and analytics functions, applying both government and industry standards and best practices to improve system and organizational efficiency.

Key Responsibilities:

• Lead P&A functions in a mission-critical environment by applying performance metrics, analytics, and continuous improvement methodologies.
• Conduct organizational studies and evaluations to identify opportunities for operational enhancement.
• Design and implement systems and procedures to streamline work processes and improve productivity.
• Perform work simplification and measurement studies to identify efficiencies.
• Prepare operations and procedures manuals to support improved management and decision-making.
• Collaborate with IT operations, engineering, and executive leadership teams to deliver data-driven insights and reporting.

Required Qualifications:

• Minimum of 5 years of IT experience serving as a team lead or Subject Matter Expert (SME).
• Demonstrated experience in performance analysis, operations optimization, and procedural documentation.
• Certification in at least one of the following:
• CCIE
• CCNP
• CISSP (or equivalent)
• RCSP
• MCITP or MCSE
• Strong analytical and organizational skills with a focus on continuous improvement.
• U.S. Citizenship is required.

If you thrive on solving complex problems and building meaningful connections, we’d love to hear from you. Join our team and make an impact today!

Physical and Mental Qualifications:

• Maintain focus and awareness throughout scheduled working hours.
• Perform tasks requiring prolonged periods of sitting or standing at a desk, utilizing a computer, mouse, and keyboard.
• Lift and move objects weighing up to 15 pounds as needed.
• Exhibit excellent verbal and written communication skills, with a strong command of the English language.
• Demonstrate the ability to work independently while also collaborating effectively as part of a team.
• Quickly learn and retain routine tasks and processes.
• Possess strong organizational skills, attention to detail, business correspondence proficiency, and self-management capabilities.
• Perform the essential functions of the role satisfactorily; reasonable accommodation will be provided for employees with disabilities upon request.
• Accept and adapt to additional responsibilities or changes to assigned duties as determined by DirectViz Solutions (DVS).

DirectViz Solutions, LLC (DVS) is an equal opportunity employer who prohibits discrimination and harassment against any employee or applicant for employment based on race, , sex (including pregnancy), age, gender identity, creed, religion, national origin, sexual orientation, marital status, genetic information, disability, political affiliation, protected veteran status, or any other status protected by federal, state or local law.

DVS has a zero-tolerance policy for harassment, threats, coercion, discrimination, and intimidation. Employees may file a complaint or exercise any right protected by Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, Section 4212 of the Vietnam Era Veterans Readjustment Assistance Act of 1974, or the Veterans Employment Opportunities Act of 1998.

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