Job Description

What you will do  

We are looking for a skilled Journeyman Chiller Mechanic TTL (Technical Team Leader) who has worked in commercial, industrial, and/or institutional markets to join our team. Candidates should have a minimum of 5 years’ Chiller experience, with knowledge of maintenance procedures, trouble shooting and installation of equipment of all brands. Assists branch leadership with coaching and mentoring of branch technicians with the delivery of customer satisfaction and following operational processes. Providing Level 1 technical support and assist with technical development for others. Ensures work is being performed in compliance with state, local and Federal legal requirements and operates on the job with the highest of ethics. 

How you will do it 

• You will be assigned primary service accounts and responsibility for executing contract maintenance visits, inspections, site assessments, service requests and recommending necessary upgrades or repairs to prolong the equipment life cycle of our customers’ equipment.   

• You will establish and maintain a positive relationship with customers, vendors, and co-workers through effective oral and written communication skills via phone, computer, and face to face. 

• You will be expected to provide quote estimates for labor & material repairs and upgrades as needed as well as coaching and mentoring other HVAC Mechanics in quoting.

• You will represent the company by serving as the direct customer contact and be responsible for servicing products and equipment on assigned projects, ensuring customer satisfaction by identifying, analyzing, diagnosing, and repairing equipment and systems at customer’s location.  

• You will be required to use cutting edge software and technology, along with a variety of hand-tools, rigging equipment, following blueprints or engineering specifications, to diagnose and repair equipment.  

• You will be expected to continually enforce safety to the highest standards and maintain security and accountability of company issued and procured assets by recording use, wear, and conditions.  

• You will be expected to work as part of a team who is dedicated to delivering the highest standard of service to all its customers which may require the flexibility to work overtime and weekends as the business requires. 

• Four-to-six-week cycle for all on-call rotation since we are a 24/7 service company. 

What we look for   

Required:   

• Universal Refrigeration and Air Conditioning Systems CFC. Certification is required. 

• Experience/factory training on various Water and Air cooled Chillers with emphasis on York, Carrier, Trane and Daikin.

• Operating knowledge of Microsoft office software and working proficiency with hand-held computer (i.e., Smartphone, iPad) 

• Adherence to company safety program 

• Valid driver's license,

• Good verbal and written communication skills and ability to lead a team of 6-12 Mechanics. 

• Must be able to be on call nights and weekends on a Four-to-six-week cycle rotating basis. 

• At least 5 years of commercial, industrial, and/or institutional experience with all types of HVAC systems, various compressor technologies, HVAC control systems, and speed drives as well as leadership experience in managing small technical teams.

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